TeamCity Customer Success Engineer -Post-sales (m/w/d)

📋 Description

• Manage technical relationships for a portfolio of accounts and share product updates.
• Help customers adopt TeamCity by guiding architecture design and changes.
• Hold regular discovery calls to understand usage and spot issues.
• Monitor adoption, satisfaction, and account health to ensure renewals.
• Travel internationally ~20% to visit customers or attend events.
• Partner with Sales to develop short- and long-term account plans.

🎯 Requirements

• Proven experience in technical consulting or similar customer-facing role.
• Hands-on DevOps with CI/CD, source control, cloud infra, and containers.
• Proficiency with software development tools across dev, QA, sysadmin, or release automation.
• Practical exposure to AI/LLM apps in software development workflows.
• Fluent in English; German knowledge is a plus.
• Willingness to travel internationally as required.

🎁 Benefits

• Flexible work schedule: remote or office.
• Relocation support to help move.
• Extra time off to recharge.
• Learning and development opportunities.
• Free meals and snacks.
• Health and wellness benefits (gym stipends).