Technical Account Manager

📋 Description

• Own the customer journey from onboarding through expansion.
• Lead technical projects with onboarding aligned to objectives.
• Build relationships; understand business needs and tech envs.
• Provide proactive guidance to maximize platform value.
• Collaborate with Sales, CS, Support, and Eng to solve issues.
• Translate requirements into practical solutions for customers.

🎯 Requirements

• 5+ years in client-facing or tech-focused roles.
• Experience delivering technical projects with a customer-first mindset.
• Excellent PM, org, and written/verbal communication.
• Ability to learn new tech quickly: SQL, databases, APIs, reporting.
• Strong troubleshooting and analytical skills.
• Customer-oriented, proactive, consultative approach.

🎁 Benefits

• Competitive compensation package.
• Meaningful equity via ISO options.
• Early exercise opportunities for equity.
• 10-year post-termination exercise window.
• Opportunity to work with enterprise customers.
• Cross-functional collaboration across teams.