Technical Account Manager

📋 Description

• Trusted Advisor: Build relationships as Risk Cloud expert
• Autonomous Solutioning: Independently configure workflows and data import
• Operational Cadence: Manage milestones; deliver post-meeting recaps
• Transparent Escalation: Escalate hurdles transparently and promptly
• Data-Driven Tracking: Maintain single source of truth with MSPs
• Administrative Hygiene: Manage goals and Salesforce updates

🎯 Requirements

• 3–5 years in a technical, customer-facing TAM/SE role or GRC advisory
• Technical Autonomy: independently develop low-code/no-code architectures
• Executive Presence: strong verbal and written comms; comfortable with execs
• Reliability: accountable and on-time for meetings and onsite events
• Nice to Have: GRC domain knowledge (NIST, ISO 27001, SOC 2, GDPR)
• Nice to Have: GTM ecosystem literacy (Salesforce, Slack, Gong, Planhat)

🎁 Benefits

• Hybrid workplace with flexible location
• Equity options; health & wellness benefits
• Generous PTO, holidays, Health Days, and Summer Fridays
• Growth programs: LinkedIn Learning, mentorship, training
• Inclusive culture and employee development