Technical Account Manager

📋 Description

• Serve as a strategic technical advisor to enterprise customers adopting Figma.
• Lead structured technical engagements to assess environments and gaps.
• Guide API usage and system integrations within customer ecosystems.
• Partner with developer teams to improve design-to-code workflows (Dev Mode).
• Deliver technical workshops and training on platform features.
• Collaborate cross-functionally with sales, CX, and product teams.

🎯 Requirements

• 5+ years in TAM/solutions engineering or similar SaaS advisory role.
• Strong knowledge of enterprise systems, APIs, integrations, identity mgmt.
• Experience advising on AI-powered enterprise solutions (governance, integration).
• Superb communication skills with technical and non-technical audiences.
• Consultative mindset across multiple stakeholders to solve complex challenges.
• Familiarity with Figma or design tools; AI guideline knowledge a plus.

🎁 Benefits

• Equal opportunity workplace.
• Accommodations available for applicants with disabilities.
• In-person onboarding for new hires.
• Collaborative, diverse team culture.
• Global, cross-functional teamwork opportunities.