Technical Account Manager (AMS)

📋 Description

• Technical account manager for DigiCert enterprise customers.
• Support US customer base within PST business hours.
• Act as SME across DigiCert products; lead issue management and best practices.

🎯 Requirements

• 3+ years in technical customer support, account management, or client success.
• Strong collaboration with cross-functional teams; excellent communication.
• Deep knowledge of PKI, TLS/SSL, and certificate lifecycle mgmt.
• Experience with enterprise environments (Microsoft, AWS, Linux, networking).
• REST API and JSON familiarity; strong problem-solving skills.
• English fluency; willingness to adapt hours to customer needs.

🎁 Benefits

• Competitive compensation and comprehensive benefits package.
• Generous PTO and family-friendly leave options.
• Health/wellness support, pension and life insurance options.
• Employee assistance, learning resources, and career development.