Technical Account Manager - Auth0

📋 Description

• Serve as a trusted Identity Coach guiding customers to achieve objectives with technical guidance
• Learn customers’ business deeply to align identity strategies with goals and challenges
• Build and nurture long-term relationships with stakeholders from developers to C-level
• Conduct regular executive meetings to recap value, progress, and roadmap items
• Conduct regular technical practitioner meetings on identity solutions and best practices
• Monitor customer health, satisfaction, and engagement, addressing risks proactively

🎯 Requirements

• 5+ years in IT with at least 3 years as a Technical Account Manager or similar role in
• Proficiency in CIAM areas: OAuth, OpenID Connect, SAML 2.0
• Experience consuming APIs and HTTP methods
• Understanding of web/native apps, architecture, UX considerations, integration patterns
• Security and performance monitoring; 3rd party signals integrations (SIEM, WAF)
• Knowledge of cybersecurity landscape, threats, and cloud SaaS/PaaS services

🎁 Benefits

• Supporting Your Well-Being
• Driving Social Impact
• Developing Talent and Fostering Connection + Community