Technical Account Manager

📋 Description

• Act as the primary, go-to technical partner for automotive and enterprise customers
• Manage end-to-end customer onboarding: evaluations, proofs of concept, full implementations
• Serve as Tier-3 escalation point; triage complex tickets and coordinate with engineering
• Partner with Business Development during pre-sales to present technical solutions
• Analyze and document customer technical requirements to guide product roadmap
• Monitor data delivery and use automation to improve operations

🎯 Requirements

• 3+ years in technical account management, sales engineering, or technical consulting
• Strong with web data delivery, APIs, latency; experience with Postman
• SQL querying; comfort with Excel, Google Sheets, or Python
• Experience with connected vehicle services, mapping/navigation, or payment flows; GAS familiarity
• Experience with scripting/automation (AI assistants, Google Apps Script)
• Excellent communication and project management; able to travel for key sites

🎁 Benefits

• Global mobility platform with presence in 90+ countries and 20,000+ cities
• Collaborative, growth-oriented team environment
• Hybrid work arrangement with location flexibility in North America