Technical Account Manager - Customer Success

📋 Description

• Bridge the gap between technical expertise and customer success for Tulip's no-code platform.
• Provide strategic and tactical guidance on technical matters to drive value and adoption.
• Advise on platform architecture, integrations, and advanced use cases with customers.
• Lead technical discussions with stakeholders across IT and Operations.
• Collaborate with account teams to ensure customer success and account growth.

🎯 Requirements

• 5-7 years in technical customer-facing roles (Solutions Engineering, Technical Consulting, or
• 3+ years of Tulip delivery experience at L4 SOLV level
• Strong understanding of manufacturing operations, Industry 4.0, or industrial software
• Experience with APIs, system integrations, and database concepts
• Familiarity with no-code/low-code platforms preferred
• Ability to travel (estimated 20%)

🎁 Benefits

• Impact: Help customers transform operations and achieve measurable outcomes
• Growth: Build deep expertise in cutting-edge manufacturing tech
• Team: Collaborative, customer-obsessed environment
• Learning: Ongoing learning with latest industry trends
• Culture: Join a company revolutionizing how manufacturing gets done