Technical Account Manager

📋 Description

• Become a product expert across our solutions.
• Act as the tech liaison with mid to upper market customers.
• Provide technical guidance and best practices proactively.
• Collaborate with CSMs, AEs, Support, Product & Engineering.
• Lead meetings with customers, sharing progress and insights.
• Identify product improvements from customer feedback.

🎯 Requirements

• 6+ years in a client-facing technical role (SaaS).
• 3–4 years in CRM implementations or integrations (Salesforce, Dynamics 365).
• Experience with SSO, API integrations, and email deliverability.
• Strong software development process understanding.
• Excellent communication and relationship-building skills.
• Problem-solving, creativity, and multi-project management ability.

🎁 Benefits

• Equal Opportunity Employer values diversity.
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