Varicent

501-1,000 employees
34 jobs posted

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Technical Analyst - 12-14 Month Co-Op

Customer Support

Added

2 days ago

Location

🇨🇦 Toronto

Type

Internship

Salary

Salary not provided

Related skills

technical support sql relational databases web-based applications client-server

📋 Description

Investigate and troubleshoot issues across products and apps
Collect and analyze logs, diagnostics, and system data
Reproduce issues in test environments and document findings
Communicate progress and resolutions to customers
Maintain accurate case records and customer interactions
Collaborate with developers and internal teams to resolve issues

🎯 Requirements

Structured, analytical troubleshooting of software/technical issues
Relational databases concepts and SQL
Client-server architecture and web apps
Install, configure, and maintain software applications
Strong problem-solving and critical-thinking
Clear communication to technical and non-technical audiences

🎁 Benefits

Time Off — PTO and public holidays
Ignite Days — Learning days for growth
Financial — Market-based compensation
Flexibility — Remote and hybrid options

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