Act as the primary contact for client accounts regarding solution implementation, support, and
Develop relationships and provide ongoing consultation on system utilization and optimization
Conduct regular business reviews and maintenance visits with clients
Deliver user training for new and existing client users
Support implementation and configuration of NIQ merchandising solutions
Troubleshoot software, system, and data issues raised by clients

🎯 Requirements

Bachelor's degree or above
2+ years in Technical Support, Technical Consulting, Data Analysis, or related fields
Strong Microsoft SQL skills for data validation, joins, troubleshooting, and reporting
Experience with business systems and databases
Strong problem-solving and troubleshooting capability
Experience communicating with external clients or stakeholders

🎁 Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

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