Revinate

⏰ 4-day week company

1 jobs posted

View company profile →

Please mention that you found this job on tryremotely.com. Thanks & good luck!

Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Set your preferences and let your AI copilot handle the job search while you sleep.

Applies for jobs that actually match your skills
Tailors your resume and cover letter automatically
Works 24/7—so you don't have to

Activate JobCopilot

Follow us on LinkedIn!

Technical Customer Support Specialist II

Customer Support

Added

20 days ago

Location

🇬🇷 Greece

Type

Full time

Salary

Salary not provided

Related skills

salesforce html sql jira excel

Meet JobCopilot: Your Personal Al Job Hunter

Automatically Apply to Your Dream Jobs While You Sleep

📋 Description

Own technical customer issues from report to resolution and update status
Research and document issues; share findings with the org
Collaborate with global Customer Success to manage inquiries
Liaise between Engineering, Product, and Customer Success on glitches and fixes

🎯 Requirements

2-3 years in technical tier 2+ SaaS support
Strong verbal and written communication
Solid technical knowledge; web troubleshooting
Experience with ticketing: JIRA, Zendesk, Salesforce
Email marketing exp a plus; HTML knowledge helpful
Excel skills; SQL a plus

🎁 Benefits

Remote position; must reside in Greece region
Great Place To Work Certified
Remote workforce flexibility and localized hiring

Apply now for this position

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot