Technical Deployment Lead, Forward Deployed Engineering - Zurich

📋 Description

• Own the technical delivery plan for multiple interdependent workstreams.
• Run day-to-day engineering execution across OpenAI FDE and customer teams.
• Embed with customer teams to land production deployments and drive adoption.
• Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.
• Codify solution patterns and evals; extract reusable patterns.
• Own value cases and ROI; set impact hypotheses, baselines, and KPIs; report to exec sponsors.

🎯 Requirements

• 7+ years of customer-facing technical delivery leadership.
• Led large, complex AI/LLM customer engagements.
• Excel in high ambiguity environments; simplify dynamic work.
• Balance system-level and execution-level detail; map constraints.
• Shipped AI/LLM systems; understand production pitfalls.
• Onsite with customers to accelerate delivery (25–50% travel).

🎁 Benefits

• Hybrid work model (3 days in office).
• Relocation assistance.
• Travel up to 50% for deployments.