Technical Lead / Exec IT Support

📋 Description

• Lead IT operations and provide hands-on IT support for a global organization.
• Manage onboarding/offboarding, hardware provisioning, and access controls.
• Administer Google Workspace, Mosyle MDM, and various SaaS tools.
• Troubleshoot hardware, software, networking, and security-related issues.
• Support Apple devices and SOHO IT for Internet/WiFi setups (Cisco Meraki or similar).
• Collaborate with telecom and engineering teams on testing and telecom-related tasks.

🎯 Requirements

• 7+ years in IT support, help desk, or systems administration.
• Strong troubleshooting, customer service, and communication skills.
• Experience with macOS/Apple hardware and Google Workspace.
• Experience with Mobile Device Management solutions (Mosyle or similar).
• Networking knowledge (TCP/IP) and endpoint management.
• Ability to explain technical concepts to non-technical users.

🎁 Benefits

• Competitive salary and equity program
• Comprehensive health benefits
• Flexible work arrangements
• Team lunches and company retreats
• Opportunity to work with international, fast-growing tech
• Collaborative, inclusive, and innovative culture