Technical Services Engineer

Added
6 days ago
Type
Full time
Salary
Salary not provided

Related skills

linux windows networking hl7 healthcare it

📋 Description

  • Serve as a primary technical contact for users and customers
  • Act as a primary implementation resource for client projects
  • Provide second-level technical support for healthcare IT systems
  • Coordinate projects and tasks with customers
  • Participate in rotating support schedules and triage
  • Collaborate with IT, Product, Engineering to resolve issues

🎯 Requirements

  • 5+ years IT support/technical services experience
  • Bachelor’s in IT, Healthcare Informatics, or equal experience
  • Healthcare IT support experience preferred
  • Strong customer service and relationship skills
  • Solid knowledge of IT infrastructure and troubleshooting
  • Experience with Windows, Linux, PC/server hardware

🎁 Benefits

  • Full-time remote position
  • Exposure to healthcare IT systems and standards
  • Cross-functional collaboration with IT, Product, Engineering
  • Opportunities for professional development in healthcare tech
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