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9 days ago
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customer support salesforce saas
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📋 Description

  • Troubleshoot technical issues with customers
  • Gather requirements and assist in product configuration
  • Demo Conga products to customers
  • Create knowledge base articles
  • Maintain accurate info in internal systems
  • Deliver a consultative, high‑quality customer experience

🎯 Requirements

  • Experience in a support or customer facing role
  • Experience with technology/SaaS products
  • Strong problem solving and analytical skills
  • Curious, eager to learn new technologies
  • Excellent communication and customer-facing skills
  • Salesforce Admin/developer experience is a plus

🎁 Benefits

  • Competitive compensation and benefits
  • Flexible work options
  • Medical and dental insurance
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