Technical Success Manager

📋 Description

• Own the technical relationship with enterprise customers; drive adoption.
• Lead onboarding and guide customers to value realization.
• Partner with Account Executives to demonstrate platform benefits.
• Create training materials (docs/videos) to empower users.
• Set milestones, track progress, and drive value realization.
• Mitigate churn by showing ongoing value and engaging stakeholders.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 2 years of experience in the job offered or a CS-related occupation.

🎁 Benefits

• Healthcare, dental, and vision benefits.
• Parental leave and planning.
• Mental health benefits.
• 401(k) plan with company match.
• Flexible time off and holidays.
• Volunteer time off.