Intuitive

5,001-10,000 employees
526 jobs posted

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Technical Support Associate 2 -Mexicali

Customer Support

Added

8 days ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

Related skills

crm salesforce technical support microsoft office spanish

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Frontline phone support for da Vinci systems
Handle low-complexity inquiries and triage
Document CRM interactions and log reviews
Escalate complex issues to Technical Support teams
Meet quality, accuracy, and throughput targets
Flexible work schedule and AD-hoc projects

🎯 Requirements

Experience in regulated call center or technical support
Familiarity with medical device quality systems
Fluent in Spanish and English
Strong communication and customer service skills
Proficient with computers; Salesforce and MS Office preferred
Bachelor’s degree; experience in technical support or related field

🎁 Benefits

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