Technical Support Engineer - 11848

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

html linux bash python unix

๐Ÿ“‹ Description

  • Answer how-to questions on tech/app configuration for enterprise customers.
  • Assist in troubleshooting 1st/2nd level issues.
  • Collaborate with Integration, Operations, and Customer Success teams.
  • Responsible for customer production environments.
  • Create knowledge articles for Coupaโ€™s knowledge base.

๐ŸŽฏ Requirements

  • Excellent written and verbal communication.
  • Strong technical knowledge: Linux, Unix, other OS familiarity.
  • Interest in scripting (Bash, Shell, Python) and web tech (XML, XSLT, DOM, HTML).
  • Ability to articulate solutions clearly for complex problems.
  • Experience supporting external customers in an enterprise software setting.

๐ŸŽ Benefits

  • Global well-being perks and location-specific benefits may apply.
  • Paid wellness days and birthday/time-off policies.
  • Volunteer time off and employee assistance program.
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