ServiceNow

10,001+ employees
504 jobs posted

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Technical Support Engineer (Armis)

Customer Support

Added

10 hours ago

Location

🌍 Asia

Type

Full time

Salary

Salary not provided

Related skills

docker linux sql python kubernetes

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📋 Description

Resolve customer technical cases for ServiceNow product.
Use tools for diagnostics across web, chat, email, case updates, and phone.
Understand the ServiceNow platform and core functionalities.
Coordinate with other teams for complex issues.
Provide input for process and product improvements.

🎯 Requirements

3+ years of experience in a similar role
Cyber Security, network or app security experience
Experience with enterprise customer accounts
Technical networking knowledge: TCP/IP and application layer
Experience supporting Linux-based products
SQL queries and databases; Bash/Python scripting preferred

🎁 Benefits

Flexible distributed work personas and remote options
Equal opportunity employer with accommodations available
Accessible and inclusive candidate experience

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