tastytrade

11-50 employees
14 jobs posted

View company profile →

Please mention that you found this job on tryremotely.com. Thanks & good luck!

Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Set your preferences and let your AI copilot handle the job search while you sleep.

Applies for jobs that actually match your skills
Tailors your resume and cover letter automatically
Works 24/7—so you don't have to

Activate JobCopilot

Follow us on LinkedIn!

Technical Support Specialist

Added

8 days ago

Location

🇺🇸 Chicago

Type

Full time

Salary

Upgrade to Premium to se...

Related skills

android linux windows ios dns

Meet JobCopilot: Your Personal Al Job Hunter

Automatically Apply to Your Dream Jobs While You Sleep

📋 Description

Frontline technical support for customers via phone, email, and chat
Resolve hardware, OS, and connectivity issues across desktop, web, and mobile
Collaborate with Engineering to document bugs and feature requests
Guide users through platform navigation and troubleshooting steps

🎯 Requirements

1-3 years in customer service or technical support
Experience across Mac, Windows, iOS, Android, Linux
Familiarity with JIRA, Confluence, Salesforce; strong documentation skills
Networking basics: DNS, IP, ports, firewalls, VPNs; web browsers debugging

🎁 Benefits

Performance bonuses
Stock purchase options
401k plan
Medical/dental/vision benefits
Office in West Loop, Chicago

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Engineering Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot