Diagnose technical issues and provide support for Geotab hardware/software (GO devices, MyGeotab
Work with partners, customers, sales, and internal teams via phone, chat, and email.
Provide technical expertise on setup, user management, reporting, and device errors.
Coordinate with internal departments on returns/exchanges for Geotab devices.
Diagnose and resolve hardware/software connectivity and installation questions.
Deliver product service training to resellers and customers when needed.

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