Technical Support Specialist - Germany

📋 Description

• Provide seamless partner experiences and troubleshoot issues.
• Resolve partner requests and streamline requirements.
• Gather feedback for Product and improve processes.
• Meet SLAs for response times and issue resolutions.
• Collaborate in a fast-paced startup environment.

🎯 Requirements

• University degree in Business, Marketing, Engineering, or related fields.
• Experience supporting a technical product (SaaS) or MIS/Software Dev.
• Strong written English and German communication.
• High sense of responsibility and accountability.
• Ability to provide timely responses and follow up systematically.
• Natural problem solver with a positive attitude and helping others.

🎁 Benefits

• International, diverse, inclusive environment.
• Global network and opportunities.
• Shareowner program for eligible insiders.
• Work in an industry that shapes customer experiences.
• Competitive compensation packages.
• Access to Udemy courses and Sales University.