Technical Support Specialist (Madrid, Spain) (12 month Contract)

📋 Description

• Help customers and partners understand and use Geotab products.
• Diagnose and resolve hardware and software issues in Geotab devices and MyGeotab.
• Coordinate with partners, customers, sales, and internal teams on returns/exchanges.
• Provide product setup, configuration, and troubleshooting guidance.

🎯 Requirements

• 1–3 years of customer service/support experience.
• 1–3 years of technical troubleshooting experience.
• Post-secondary diploma/degree; engineering/CS valued.
• Bilingual English and Spanish.
• Knowledge of SQL, Python, C# or JavaScript; Google BigQuery.
• Advanced Excel and Google Suite skills.

🎁 Benefits

• Flex working arrangements.
• Home office reimbursement program.
• Public transportation reimbursement.
• Employer pension contributions.
• Generous medical and dental benefits for you and family.
• Electric vehicle purchase incentive program.