Technical Support Specialist with English (Non-Voice) – AR Glasses, Late/Night shifts

📋 Description

• Provide technical support to customers via chat and email
• Troubleshoot issues related to AR glasses and associated software
• Deliver clear, accurate, and timely solutions
• Maintain a high level of customer satisfaction
• Collaborate with team members to resolve complex cases

🎯 Requirements

• Fluent English (C1 level) – both written and verbal
• Previous experience in customer support or technical support is a strong advantage
• Strong problem-solving and communication skills
• Ability to work effectively in a team-oriented environment
• Comfortable working late and night shifts

🎁 Benefits

• Fully remote work environment
• Opportunity to work with cutting-edge AR technology
• Supportive and collaborative team culture
• Career development opportunities
• Competitive salary and performance-based bonuses
• Additional health insurance