Technology Operations Engineer (Sr.)

📋 Description

• Monitor the performance of technology systems to detect issues proactively.
• Execute incident detection protocols to identify potential service disruptions.
• Coordinate incident response efforts to address and resolve reported issues promptly.
• Implement recovery procedures to restore normal operations following an incident.
• Collaborate with Technology teams to improve service desk and incident management.
• Maintain detailed records of incidents, including status updates and resolution steps.

🎯 Requirements

• Diploma in Computer Science, Information Technology, or related field.
• Over 3 years of professional experience in IT Technology operations and support.
• Proficiency in problem-solving and troubleshooting. Excellent analytical and critical thinking abilities.
• Proficient in both English & Mandarin.
• Effective communication and collaboration skills.

🎁 Benefits

• Competitive total compensation package
• Various team-building programs and company events
• And many more! Apply and let us tell you more!