Provide effective live Level 1 support for Domino’s In-Store Operators.
Located at Domino’s HQ in Ann Arbor, MI; on-site with occasional training and shifts.
Follow up with customers to ensure calls are resolved and closed promptly.

🎯 Requirements

High school diploma required; Bachelor’s degree preferred.
Ability to work nights and weekends; typical shifts include various daytime and night hours.
Help Desk experience and remote support experience preferred.
Familiarity with basic networking troubleshooting; strong communication, typing, and documentation
Experience with ticketing systems (e.g., ServiceNow) and SQL experience is a plus.

🎁 Benefits

Paid holidays and vacation.
Medical, dental & vision benefits start on day one.
No-cost mental health support for employee and dependents.
Childcare tuition discounts; fitness, nutrition, and wellness programs.
401k matching contributions and other company perks.

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