Deliver first-level support to PadSplit members via email, live chat, and phone.
Troubleshoot member issues related to memberships and billing.
Document and escalate complex issues to Tier 2.
Continuously update knowledge of PadSplit services and policies.

🎯 Requirements

2+ years of experience in high-volume customer service.
Proficiency with Google Suite; experience with Zendesk and Atlas.
Strong problem-solving and attention to detail.
Ability to follow evolving SOPs and adopt new processes quickly.
Availability to work flexible hours, including evenings.
Remote work discipline with high-speed internet.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot