Training Representative

📋 Description

• Coordinate and manage logistics for training classes with customers and Esri teams
• Identify customer needs and recommend training solutions
• Build relationships to support training sales goals and customer experience
• Develop, manage, and communicate event details (schedules, staffing, equipment, setup)
• Serve as main contact for training coordination with customers and teams
• Increase revenue by enrolling wait-listed or cancelled students

🎯 Requirements

• 2+ years in fast-paced, deadline-driven environments
• Excellent written and verbal communications
• Strong interpersonal and customer-facing skills
• Collaboration, leadership, problem solving; multitasking
• Detail-oriented, flexible with last-minute requests; able to work independently
• Customer-focused; proficient in Microsoft Office (Outlook, Word, Excel)

🎁 Benefits

• Total rewards include health/dental/vision, life insurance, 401(k)
• Vacation, paid holidays, and professional growth opportunities
• Base salary is part of total rewards; compensation depends on skills and needs