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10 days ago
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Full time
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customer success onboarding remote work upsell product feedback
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📋 Description

  • Onboard new users and activate accounts
  • Own customer inquiries and resolve issues quickly
  • Generate revenue via upsell with the sales team
  • Interact with product team to relay feedback
  • Represent our mission to families and students

🎯 Requirements

  • 2+ years in customer success/support (UK/US market)
  • C1/C2 English proficiency
  • Proven ability to manage multiple tasks remotely
  • Reliable home office setup: 8GB+ RAM, headset with mic, wired internet

🎁 Benefits

  • Impactful work transforming education
  • Fast-paced, high-growth environment
  • Global team with 15+ countries
  • Collaborative culture and values
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