Verification Officer

📋 Description

• Process driving licence applications within a defined timeframe with high customer service standards
• Process applications ensuring best service and NDLS Front Office rules compliance
• Ensure due diligence on documents and image/signature captures for NDLS Front Office Solution
• Adhere to Front Office Solution and Dual Screen Technology usage
• Complete on-site and virtual training; maintain training records and sign-off sheets
• Maintain compliance with Code of Integrity, Professional Conduct, and SGS Equality & Diversity

🎯 Requirements

• Leaving Certificate and/or FETAC 5 skills certificate or greater
• Dynamic, motivated, service-focused with strong English documentation skills
• Full driving licence advantageous; use of a car preferred
• Excellent communication, accuracy, organisation, and problem-solving skills
• Ability to work independently or in a team; proactive attitude
• Proficient MS Office skills

🎁 Benefits

• Pension scheme + Life Assurance
• 22 days annual leave plus bank holidays (pro-rata)
• Length of Service Awards; Health & Wellbeing initiatives
• Bike to work & Taxsavers