Respond to customer queries via live chat or email regarding account issues, payments, games
Clarify questions related to betting odds, how bets are settled, and how winnings are calculated
Assist with deposits, withdrawals, and other payments
Ensure customers comply with regulatory requirements, such as age verification, responsible
Help customers set limits for deposits, bets, or losses and provide resources for responsible

🎯 Requirements

0.5+ years of experience in customer support (iGaming/VIP preferred)
English proficiency at an Intermediate level or higher
Proficient knowledge of customer service practices and procedures
Knowledge of sales principles and methods
Able to maintain customer confidentiality

🎁 Benefits

Health & Wellness Focus
Global Medical Coverage
Growth Opportunities
Benefits Programs (gym, dental, psychological services)
Performance-Driven Rewards
Dynamic Work Environment

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