VIP Manager

📋 Description

• Own relationships with high-value players in New Jersey.
• Deliver premium, seamless customer experiences to drive retention.
• Collaborate with CRM, marketing, and payments teams on offers.
• Provide onboarding support and ongoing player lifecycle guidance.
• Monitor player activity and extract insights to boost reinvestment.

🎯 Requirements

• VIP/Account Management or similar high-touch role in iGaming.
• Familiar with U.S. regulated online gaming; NJ exposure preferred.
• Commercially minded; translate data into retention actions.
• Strong communicator; build influential relationships.
• CRM proficiency; Excel analytics for reporting.

🎁 Benefits

• Attractive salary with performance bonuses.
• Healthcare coverage (medical, dental, vision).
• Ample paid leave.
• Office perks like subsidized meals and team events.
• Collaborative culture and professional growth support.