VIP Manager, Vietnam

📋 Description

• Manage relationships with VIP clients in the local market.
• Cultivate and strengthen relationships with existing clients through consistent communication and
• Develop and implement customer service processes and systems, including management rules and
• Analyze client behavior to identify unspoken needs and prepare key customer analysis reports.
• Collaborate with stakeholders across departments to deliver optimal service solutions and
• Drive growth of potential clients through product offerings, offline marketing activities, events

🎯 Requirements

• 4+ years of experience in sales and client services functions within the international financial
• Proven track record of managing client portfolios including institutional clients, high net-worth
• Experience working with trading platforms or exchanges is highly advantageous.
• Strong communication and written skills in both English and Vietnamese to effectively communicate
• Ability to thrive under pressure and meet tight deadlines while maintaining excellent multitasking

🎁 Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• More that we love to tell you along the process!