Virtual Customer Service Assistant

📋 Description

• Assist clients remotely with benefits, enrollments, and policy updates.
• Meet with clients virtually via Zoom and phone to understand needs.
• Provide timely, professional responses and ongoing service.
• Maintain accurate client records and document information.
• Collaborate with remote team and participate in leadership development activities.

🎯 Requirements

• Must be 18+, legally authorized to work in the United States
• Located within the United States
• Strong verbal and written communication; customer-focused
• Self-motivated, reliable, able to work independently remotely
• Ability to participate in virtual meetings and collaborate remotely
• Previous customer service experience helpful but not required; comprehensive training provided

🎁 Benefits

• 100% remote work from anywhere within the United States
• Flexible scheduling, weekly pay, performance bonuses
• Leadership incentives and mentorship programs
• Structured onboarding and ongoing coaching
• Career advancement opportunities in leadership roles
• Medical reimbursement and company-supported life insurance