Virtual Parking Enforcement Officer/PEO (bilingual)

📋 Description

• Parking enforcement across Canada.
• Collaborate with CSRs and parking data streams.
• On-site role based in Canada facility.
• Analyze violations, timestamps, and vehicle data.
• Maintain accuracy in case databases and docs.
• Support ongoing customer success initiatives.

🎯 Requirements

• Strong English and French language skills.
• Experience with CRM tools (Salesforce preferred).
• Familiarity with ITSM ticketing software.
• Ability to verify owners and vehicles via records.
• Excellent time management and multitasking.
• Detail-oriented with strong organizational skills.

🎁 Benefits

• Competitive benefits package.
• Paid training; two weeks vacation; sick days.
• Opportunities for growth and onboarding support.