Visual Keyholder

📋 Description

• Delivering an excellent customer experience through expert styling advice and a visually compelling
• Interpreting sales data and customer insights to inform the store’s visual direction
• Designing and installing impactful window displays reflecting seasonal trends
• Styling mannequins and outfits to inspire purchasing decisions
• Merchandising the shop floor to ensure cohesive, commercial presentation
• Supporting sales and operating tasks to maintain a seamless customer journey

🎯 Requirements

• Customer-centric mindset and visual storytelling skills
• Visual merchandising standards with window displays and in-store presentation
• Fashion knowledge and trend awareness
• Commercial awareness using KPIs, sales data, and feedback
• Strong communication and active listening
• Adaptability and eagerness to learn

🎁 Benefits

• Competitive compensation and full-time benefits package
• 25% staff discount across H&M Group brands
• H&M Incentive Program (HIP)
• US-based benefits include dental, vision, 401(k), PTO, HSA, life & disability, EAP, commuter