Visual Keyholder

📋 Description

• Deliver excellent customer experience with styling advice and a visually compelling store
• Interpret sales data and customer insights to inform visual direction
• Design and install window displays reflecting seasonal trends and brand identity
• Style mannequins and outfit combinations to inspire purchases
• Merchandise shop floor per guidelines for cohesive presentation
• Support sales team and maintain high visual merchandising standards

🎯 Requirements

• Customer-Centric mindset; elevate in-store experiences
• Visual Merchandising standards: window displays, mannequin styling, in-store presentation
• Fashion knowledge: current trends and seasonal styling
• Commercial awareness: use KPIs and data to drive performance
• Strong communication; clear, active listening
• Adaptability and flexibility; available evenings, weekends, holidays

🎁 Benefits

• 25% staff discount across H&M Group brands
• HIP incentive program for growth
• Canada-based colleagues: Health & Dental, RRSP, vacation/wellness, life and disability insurance
• Employee Assistance program and referral bonuses