Five9, Inc.

1001-5000
33 jobs posted

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WEM Application Consultant

Added

18 hours ago

Location

🇵🇭 Manila

Type

Full time

Salary

Salary not provided

Related skills

data analysis dashboards kpis cloud analytics client enablement

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Speech Analytics Consultant role for Five9/Verint platforms
Lead implementation, optimization & adoption of analytics solutions
Advise contact center leaders on insights & compliance
Work with cloud-based WEM initiatives & coaching
Remote-first exposure to enterprise customers

🎯 Requirements

5+ years designing/managing speech analytics in Verint Cloud
Verint Accreditation in Speech Analytics or pursuing
Experience with other Speech Analytics tools
Consulting background in contact centers
Strong client-facing communication
Familiarity with other Verint products desirable

🎁 Benefits

Company stocks
Annual merit increase
Night shift differential pay
Paid leave with cash conversion
HMO with dependents
Retirement plan

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