Lead deployment of digital worker voice programs in French-speaking African nations
Lead supplier platform training and technical support
Manage grievances in programs with digital grievance mechanisms
Provide investigation/remediation support when requested by brands
Develop and update supplier and worker onboarding materials
Maintain regular communication with supplier management and internal stakeholders

🎯 Requirements

Social compliance or labour rights background with supply chain knowledge
5+ years in global supply chain with social or labour impact projects
Excellent English and French communication
Organized, conscientious and accountable
Experience in customer/client services and delivery
Occasional national travel may be required

🎁 Benefits

Remote work with flexible hours
Engage with a global team and a diverse portfolio of clients
Chance to contribute to meaningful social impact projects

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