Workforce Engagement Management (WEM) Platform Engineer

Added
8 hours ago
Type
Full time
Salary
Salary not provided

Related skills

qa twilio api integrations workday migrations

📋 Description

  • WEM Platform Engineer duties for Five9 cloud envs
  • Coordinate deployments, migrations, and integrations
  • Act as technical liaison with internal teams and vendors

🎯 Requirements

  • Bachelor’s in CS or related field
  • 3–5 years in CCaaS/UCaaS or Sys Analyst roles
  • WEM migrations experience with Verint Cloud Services
  • API integrations (Twilio, Workday) and data mapping
  • QA, UAT, and testing expertise
  • Strong debugging and incident coordination skills

🎁 Benefits

  • Remote-friendly, hybrid work with enterprise customers
  • Stocks, merit increases, and benefits package
  • Industry-leading training and cross-platform expertise
  • Inclusive, diverse workplace culture
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