Workplace Technology Support Engineer

📋 Description

• Support stability and improvement of workplace tech across devices and collaboration systems.
• Collaborate with platform engineering, security, networking, and other teams to diagnose issues and
• Provide in-person and remote support for employees across regions, including travel for

🎯 Requirements

• 3+ years in enterprise desktop or workplace tech support.
• Experience with Windows/macOS, hardware, peripherals, and mobile device support.
• Familiarity with endpoint management tools and enterprise IT systems.
• Strong networking basics (DNS, Wi-Fi, VPN, authentication).
• Experience with service management platforms (e.g., ServiceNow).
• Strong problem-solving, documentation, and ability to create runbooks/playbooks.

🎁 Benefits

• Competitive pay range: USD 91,100 – 136,700.
• Health, wellbeing, time off, 401(k) matching, parental leave, volunteering programs, and more.
• Learning and development opportunities and exclusive perks.