At Guidewire, we make software that offers Property and Casualty (P&C) Insurance companies the tools to take care of their customers when they need it the most, whether that’s a time of crisis, a natural disaster, an accident, or exposure to cyber risks. We build the core applications that insurance companies use to sell and underwrite policies, settle claims, and bill their customers. We also have a portfolio of innovative products serving the needs of P&C insurance companies in areas such as data management, digital online portals, and predictive analytics. We run these products on the Guidewire Cloud Platform, and we help hundreds of insurance providers all over the world to handle billions of dollars of business. We are proud to be voted a Top Cloud Employer on Glassdoor by our own employees and positioned as a market leader by industry experts like Gartner.

We have a fun work environment and a culture that lives by our core values of integrity, rationality, and collegiality. We’re searching for people who are as passionate about working together to deliver quality products and support as we are. Join us and enjoy a career where you can make an impact. You’ll be inspired by those around you, and you’ll be trusted and empowered to go further.

The

Technical Program Manager role serves as a conduit among executives, department leaders and the program team to define, prioritize and deliver Cloud Operations programs. As a Technical Program Manager you will have a focus on supporting large initiatives that involve multiple stakeholders and span across corporate teams. You will own the program plan and help the teams to achieve their delivery. Additionally, support the standardization of processes and tools across various projects and programs in the Product Development and Operations organization. You will manage stakeholders communications, be responsible for generating and maintaining a program plan, and highlighting any risks or impediments that will put the program in jeopardy. This position is an individual contributing role reporting directly to the Director of Technical Program Management.

Responsibilities

Own and be accountable for the program area and drive the end-to-end delivery of initiatives for your program.

Responsible for managing the scope, impact, and complexity of programs

Be a leader and a partner with cross-functional teams in Cloud Engineering, Product Management, Engineering, Customer Success, and Delivery Services for successful delivery.

Have the natural ability to evaluate complex situations and work with stakeholders to accomplish program goals. Manage interdependencies and integrations across projects and various teams.

Evaluate existing processes and make recommendations to drive process improvement and adoption of best practices to improve efficiency and effectiveness.

Be comfortable working in a rapidly changing environment.

Facilitate project governance and identify, analyze, and prioritize project risk and develop response plans.

Manage stakeholders priorities and expectations proactively

Effectively communicate at all levels in the organization verbally and/or written.

Lead meetings and workshops, while coaching teams on process and industry best practices to ensure quality.

Prepare and maintain project schedules with all critical tasks and related milestones across multiple cross-functional teams.

Ensure change management efforts incorporated plans.

Utilize Project Management software and JIRA, Confluence, etc.

Required Skills:

Effective leadership, interpersonal, and communication skills.

Demonstrated skill in managing large multi-functional projects across remote locations.

Advanced program management skills.

Demonstrable knowledge of techniques for planning, monitoring, and controlling programs

Understand Cloud Technologies and experience in leading Cloud programs

Ability to build team collegiality on large scale programs and across multiple geographical locations

Proven negotiation skills and a strong ability to navigate executive levels of an organization

Solid knowledge of program and project management methods (such as PMP, MSP, and PRINCE2), together with an understanding of Agile Methods

Ability to find ways of solving or pre-empting problems

Qualification and Education Requirements: BS or BA degree and minimum of 5 years of program management experience. Or a total of 5-8 years of experience in role/discipline.

Preferred Experience:

P&C Insurance experience

Experience with Guidewire enterprise technology implementation

Project Management Professional (PMP) certification

Experience with project management tools: Smartsheet, Jira

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Additional Information

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloudservice. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world,run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visitwww.guidewire.comand follow us on Twitter:@Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to (650) 356-4940 or [email protected]. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, call (650) 356-4940 or e-mail [email protected] to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.