In this role, you will play a pivotal role in tackling data and engineering challenges aimed at enhancing Hopper's lodging offerings, making Hopper the best place to book hotels and vacation rentals.

This role has a tremendous impact on the vision and success of the company. It's a unique opportunity to join one of Hopper's strategic lodging team, and get access to fascinating and massive market and behavioural data sets.

Your main responsibility will revolve around taking charge of our data warehousing, ensuring data accessibility, and delivering insights that will shape our strategic direction.

In this role you will be part of a cross-functional team of product managers, data scientists, and engineers who work closely together to make travel easier and reach millions of users in the process.

What would your day-to-day look like:

Initiate, Develop, and Maintain Data Pipelines: Independently drive the creation and maintenance of data pipelines crucial for data-driven decision-making. Ensure these pipelines are robust, efficient, and consistently updated to provide real-time insights.

Data Warehouse Ownership: Take full ownership of our data warehouse, making it an accessible and user-friendly resource for product and commercial teams. Streamline data storage, retrieval, and organization to empower teams with actionable insights.

KPI Metrics and Reporting Frameworks: Identify, refine, and track key performance indicators (KPIs) critical to assessing business performance. Develop and maintain reporting frameworks that allow for continuous monitoring and reporting of these metrics.

Core Reporting for Decision-Making: Create and manage core reporting systems that drive both daily operational decisions and long-term strategic ones. Ensure that these reports provide actionable insights and are readily available to relevant stakeholders.

Revenue Growth Opportunities: By becoming an expert in our data and understanding our customers thoroughly, proactively identify new opportunities for revenue growth. Collaborate with cross-functional teams to implement strategies that capitalize on these opportunities.

Autonomy in Problem-Solving: Identify data-related challenges and develop creative solutions independently. Demonstrate a proactive approach to problem-solving and a commitment to data quality and accuracy.

We are looking for someone who has a real bias for action, takes ownership, thrives on autonomy and delivers results.

An ideal candidate has:

A proven track record of solving complex problems with an in-depth understanding of data, product, and business impact

High attention to detail and ability to create scalable data solutions

Fluency in using SQL for data creation, maintenance, and analysisExperience with data visualization tools (Looker, Tableau, Amplitude, Big Query)

Demonstrated expertise in maintaining data quality, integrity, and compliance with data governance best practices.

Worked on a consumer product and has shipped high-impact models at scale

Strong experience, knowledge of, and/or keen interest in marketplace pricing and inventory.

Strong creative problem-solving skills and critical thinking competencies

Experience in launching, analyzing, and setting frameworks for A/B tests.

Perks of working with us:

Well-funded and proven startup with large ambitions, competitive salary and stock options

Unlimited PTO

WeWork All Access Pass OR Work-from-home stipend

Entrepreneurial culture where pushing limits and taking risks is everyday business

Open communication with management and company leadership

Small, dynamic teams = massive impact

100% employer paid medical, dental, vision, disability and life insurance plans

Access to a 401k

The range mentioned pertains solely to the annual base salary for this role. Compensation will be determined by candidates’ relevant qualifications, knowledge, skills and work experience. Total compensation may also include equity (options / RSUs), sign-on bonus and other potential incentives.

Additional Information

More about Hopper

At Hopper, we are on a mission to become the world’s best — and most fun — place to book travel. By leveraging massive amounts of data, advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to help customers spend less and travel better. Ranked the third largest online travel agency in North America, the app has been downloaded over 100 million times and continues to gain market share globally.

Here are just a few stats that demonstrate the company’s recent growth:

Hopper sells $6 billion worth of travel and travel fintech every year; 2022 sales were up 3X over 2021. In 2022, Hopper increased its revenue 2.5X year-over year.

The company’s bespoke fintech products, such as Flight Disruption Guarantee and Price Freeze, now represent around 50% of Hopper’s total app revenue.

Given the success of its fintech products, Hopper launched a B2B initiative called Hopper Cloud in late 2021. Through this partnership program, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory. As its first Hopper Cloud partnership, Hopper partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders.

Other partners include Marriott, Uber, Agoda, CommBank and many more to be announced.

Hopper Cloud now comprises more than 50% of Hopper's business; Hopper Cloud made around as much in 2022 as all of the Hopper app did in 2021.

Recognized as one of the world’s most innovative companies by Fast Company four years in a row, Hopper has been downloaded over 100 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agency in North America.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world’s fastest-growing mobile-first travel marketplace.

Come take off with us!

Hopper

Senior Pricing Intelligence Analyst, Lodging