Hello 👋!
We make Octopus Deploy.
We simplify complex software deployments so our customers can focus on what they do best and ship software on time without unwanted disruptions or surprises.
🐙235,000+ people use Octopus Deploy.
🐙600,000+ virtual machines run our Tentacle agent.
🐙300,000,000+ deployments to date.
🐙90% of support emails answered in 2 hours or less.
🐙Over 3,500 organisations use Octopus Deploy (curious? check this out)
Octopus Deploy is one of Australia’s fastest-growing software companies (and we’re taking on the world). After bootstrapping for a decade, in 2021, we quietly raised Australia's second largest ever venture capital raise, accepting a USD 172M minority investment from Insight Partners.
Salary expectations:
$160,000-170,000 AUD + stock options
$170,000-180,000 NZD + stock options
You and your team will be on a mission to make our SaaS offering the first and best choice to experience what we have to offer.
You will work alongside your cross-functional product and engineering peers to lead a cross-functional team, influencing direction and outcomes.
This role offers a unique chance to make strategic contributions, enhance our research practices, and leverage your strengths in customer empathy, business awareness, and influence within an ambitious growing organization.
As we continue to scale, the research function will grow, and you'll have the opportunity to lead its expansion in the future.
You will be a great fit for this role if…
You have multiple years of experience in a Researcher/UX design role at a B2B SaaS company, preferably with Enterprise product exposure
You have previously worked alongside a Product Manager and Lead Engineer, demonstrating accountability for team work quality and involvement in strategic decisions
You can exert influence on the overall objectives of your team by actively contributing to gathering insights and championing opportunities
You can confidently lead research to discover insights that prove valuable to understanding the problem and influence the direction of the solution
You enjoy hands-on discovery and delivery You will enjoy this role if...
You use a pragmatic approach to help teams make decisions with enough confidence and deliver impact timely
You are a results-oriented person, focused on delivering valuable iteratively, adapting based on clear and transparent business information, helping others do the same
You can continuously self-guide your learning journey through complex ecosystems, delving into different business domains and complex problems
You enjoy educating designers and product managers on research best practices and ways of working A typical day might include
Build an understanding of our customers across a range of industries and technology stacks
Use Dovetail to curate research and help us optimise our use of it at Octopus
Collaborate with the Engineer and Product manager to explore the next wave of opportunities with customers around the world - you will have flexibility and input into the timing of when those conversations happen
Evaluate the impact of solutions through quantitative and qualitative measures, iterating on the learning with your team
Conduct research, including user interviews, surveys, and studies, combining these with quantitaive data sources for holistic customer understanding
Facilitate a cross-functional workshop to uncover assumptions or work towards an outcome More about the role
You will be the first Researcher joining Octopus. Your team will be a cross-functional product team (as opposed to a team of researchers). You will stay connected to our designers, and supported through design team rituals like school of design, mentoring, team kickoffs, team round tables.
We use modern tools such as Dovetail, UserInterviews, Tableau, and Google workspace
You will not be asked to hire/manage people, but this role might transition into a research leader in the future, if this aligns with your carrer goals Equal Opportunity
We’ve built an inclusive workplace culture and understand the importance of culture-add versus culture-fit.
From day 1, you'll have a buddy helping you get your bearings. You can book coffee chats with anyone in the company. We encourage everyone to have a voice in all product and business aspects. So much so that we have an open chat policy (all channels are public by default), and everyone is welcome!
If you need assistance or accommodation during the application process because of disability, please let us know, and we’ll try our best to accommodate.
Also, when it comes to inclusivity, we mean it. Check out ourhandbook!
If you’d like to work at Octopus, reach out and say hello! Additional Information
We encourage individuals with diverse levels of experience to express their interest, as many successful candidates may not fulfil every requirement. Research indicates that individuals from underrepresented groups may hesitate to apply if they don't meet every qualification. If you're enthusiastic about this position, we encourage you to submit your application, allowing our recruiters to evaluate your suitability.
[Note to Search Firms/Agencies]
Octopus Deploy does not compensate search firms for unsolicited assistance unless they have a written search agreement with Octopus Deploy and the requisition is position-specific. Any resumes, curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Octopus Deploy will be deemed the sole property of Octopus Deploy and no fee will be paid in the event the candidate is hired by Octopus Deploy.
