Account Development Manager 1 - Evening shift (16:30 - 01:00) CEST

Added
8 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer support account management customer success sales english

📋 Description

  • Understand customer use cases and work processes to provide the best guidance on how to optimize
  • Proactively reach out to customers to help them use Wrike in the most efficient way and share best
  • Maximize customer lifetime by helping them unlock the most product value
  • Drive the adoption across the customers’ teams
  • Drive Net Retention via upsell and cross sell

🎯 Requirements

  • 1+ years of work experience in a customer-facing role (Customer Success, Account Management
  • Fluent English
  • Strong verbal and written communication skills: able to present complex ideas in an accessible and
  • Keen business sense to discover and understand customer business objectives and pain points
  • Passionate about teaching/instilling knowledge in others
  • Willing to dive into technical details of a product to understand it thoroughly

🎁 Benefits

  • 28 calendar days of paid vacation
  • Sick Leave Compensation (5 Paid Uncertified Sick Days)
  • Parental Leave: 18 Weeks Maternity / 4 Week Paternity
  • 2 Volunteer Days
  • Health Insurance (Employees + Dependents)
  • Life Insurance Plan
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