Account Director

📋 Description

• Drive growth across AudioEye's mid-tier accounts via upsell and pipeline-building.
• Own quarterly revenue targets (GRR/NRR) and ensure account health.
• Lead expansion conversations with customers and deliver recommendations in QBRs.
• Partner with Customer Success to maintain client positioning for success.
• Collaborate with Product, Sales, Service Delivery to execute sold solutions.
• Share insights with CSMs to strengthen expansion opportunities and flag blockers.

🎯 Requirements

• 3+ years in mid-market/enterprise account growth or expansion sales (SaaS/B2B).
• Proven renewals, upsell and cross-sell with existing customers (NRR & GRR).
• Cross-functional collaborator; comfortable in a team-based account model.
• Strong communicator; leads strategic conversations with decision-makers.
• Pipeline management, forecasting, and CRM hygiene.
• Analytical and data-driven; surface actionable insights. Bonus: accessibility SaaS exp.

🎁 Benefits

• Competitive compensation and equity.
• Weekly paid family meal.
• 401k, medical, dental, and vision insurance.
• Flexible PTO policy.
• 15.5 company-paid holidays and a 1-week shutdown.
• Remote work stipend of $300.