Account Director

📋 Description

• Collaborate with Sales, Operations, Product, and Implementation to align projects with client needs.
• Understand client portfolios and tailor growth strategies with clients.
• Serve as main client contact, building relationships and exploring collaboration.
• Monitor market trends and client feedback to shape growth strategies.
• Lead client retention with service excellence and timely solutions.
• Document client interactions, sales efforts, and growth metrics.

🎯 Requirements

• 3-5 years in account management, sales, or customer success.
• Experience in property management is a plus.
• Strong business acumen and customer needs understanding.
• Excellent communication, negotiation, and presentation skills.
• Proficient with CRM software and data analytics tools.
• Financial analysis and profit-margin understanding.
• Stakeholder management and cross-team collaboration.

🎁 Benefits

• Competitive compensation
• Health, Dental, Vision, Life, Disability options
• 401K retirement savings plan
• Paid vacation, federal and floating holidays
• Maternity/Paternity Pay
• Career advancement opportunities