Account Director, Client Strategy

📋 Description

• Own Strategic Client Relationships: Serve as the senior, day-to-day strategic lead for enterprise
• Drive Retention & Expansion: Develop and execute renewal, upsell, and cross-sell strategies
• Architect Cross-Channel Strategy: Design integrated growth plans across Paid Media, SEO/Content
• Commercial Ownership: Own portfolio economics including forecasting, margin health, scope control
• Lead QBRs & Executive Storytelling: Translate performance data into clear business narratives
• Cross-Functional Leadership: Partner with channel leads, PMs, and operations to align priorities

🎯 Requirements

• 7–12 years of experience in agency or client services roles, with significant exposure to B2B SaaS
• Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio.
• Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps, with the ability to
• Experience partnering with VP-, CMO-, and CRO-level client stakeholders.
• Driven to stay ahead of industry trends, including actively learning how AI and automation can

🎁 Benefits

• Medical, dental, vision plans, disability, and life insurance coverage for you and your family
• Mental: Access to certified therapists through Spring Health, membership to Headspace.
• Physical: Physical therapy through Omada, Aaptiv virtual workouts, complimentary One Medical
• Time Off: Unlimited PTO (2-week minimum), Paid Company Holidays, Birthday Off, End of Year Recharge
• Financial: Traditional and Roth 401(k) with a 3% company match.
• Bonus: Annual bonus based on tenure, which scales in total amount over time.