Account Director (Individual Contributor)

📋 Description

• Own a portfolio of accounts, driving retention and growth.
• Identify upsell and cross-sell opportunities within existing accounts.
• Proactively own renewals with the Customer Success team.
• Lead enterprise-level contract negotiations with executives.
• Forecast monthly and quarterly performance.
• Manage stakeholder relationships and conduct business reviews.

🎯 Requirements

• 7+ years in Customer Success/Account Management or Sales (SaaS/Martech)
• Strong written and spoken English communication.
• Proven track record in sales and persuasive skills.
• Experience negotiating contracts and legal discussions.
• Strategic thinker with strong project and time management.
• University degree in Business, Marketing, Engineering, or related.

🎁 Benefits

• Access to 16,000+ online LinkedIn Learning courses.
• Paid Spotify account subscription.
• International, diverse and inclusive environment.
• Opportunity to work on industry-shaping products.
• Training and workshops to share skills.